Trying to click on protected media file but getting a “File not found” error

Hi,

I’m trying to protect some media files on a multisite network and while the DM plugin works on the main site – when I try to protect media files on a subsite, I get a “File not found” error. I disabled the plugin and I no longer got the error but as I’ve continued to play around I’ve noticed that I keep getting the error even when the DM is disabled.

I’ve also found that whenever I re-install DM and upload a new media file, the website crashes and gets a “This site can’t be reached” error. This is usually fixed by clearing my cache but happens every time I re-install the plugin.

I’m not sure if this is all because I have the free version of DM but I assumed from the pricing page that this functionality was still covered under the free tier.

Thanks.

Thanks Nayeem!