Theme conflict

in Download Manager Free

Viewing 9 posts - 1 through 9 (of 9 total)
Apr 12, 2018 at 8:20 pm
#73612
Member
IP
OP

Hi there.

Im using WPDM free – planning to upgrade.
I want to sell Tutorials.

For some reason my theme doesn’t show the WPDM file-pages.
It does show WPDM directories and shortcode-generated stuff – but the actual file pages stay blank.

I tried the following:
* Deactivating all plugins – no change
* Changing the theme with all plugins active – WPDM works perfectly.

you may try it here: http://inocom.at/knowledge-base/

I contacted the theme-authors. They say they don’t support third party plugins … :/
Hope you have an idea –

Many thanks, Duz

Apr 13, 2018 at 1:34 am
#73623
Moderator
Shahriar
Staff

Hi,

Could you please check your PHP error log? That should indicate the origin of the conflict. You can send the error log file in reply so we can take a look.

Thanks.

Apr 16, 2018 at 6:43 pm
#73848
Member
IP
OP

Hi

Find the Erroro Log attached – thanks for having a look.

Apr 16, 2018 at 6:45 pm
#73849
Member
IP
OP
This reply has been marked as private.
Apr 16, 2018 at 7:00 pm
#73851

Hi,

Please admin login info in private reply.
Also, let me know if you have updated php in recent.There is also error available with the current theme.

Thanks

Apr 17, 2018 at 1:51 pm
#73895
Member
IP
OP
This reply has been marked as private.
Apr 18, 2018 at 12:49 pm
#73952

Hi,

Seems like the problem is with your theme. Theme file not loaded correctly. You may try changing your theme.

Thanks

Apr 19, 2018 at 8:30 am
#73992
Member
IP
OP

Hi.

I had the same problem with woocommerce (the same error, same theme)

Then I added some lines of code according to this tutorial:
https://docs.woocommerce.com/document/third-party-custom-theme-compatibility/

Now woocommerce works.

Is there a way to get wpdm working like that?

greets, Duz

Apr 23, 2018 at 9:02 am
#74250
Moderator
Shahriar
Staff

There is an option. You can use a custom template for download manager posts. The template file name is single-wpdmpro.php and you have to place it under your active theme dir. This template file will be used to show the package details page.

You can copy this file from one of our themes https://www.wpdownloadmanager.com/download/wpdm-twenty-fifteen/

Viewing 9 posts - 1 through 9 (of 9 total)

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