Hi,
Thank you for writing to us.
First, can you please try with this setting to check further: https://prnt.sc/3GB4zKjzwzt4
If still, the problem exists then, It is hard to determine the issue without looking at your website.
So, can you please share your website credentials in a private reply so that I can take a closer look and work with you to get this working?
Here are the details I’ll need –
# Website Login URL
# Username
# Password
Looking forward to hearing from you.