- This topic has 11 replies, 3 voices, and was last updated 11 years, 3 months ago by
flyhighc.
Disabling the module brings the site back up. Otherwise, it’s a solid white screen. Any assistance is GREATLY appreciated.
Will
Login info is not working, please also give me ftp access to plugins dir.
I just updated and activate plugin, everything looks ok.
But front-end looks is not working for your theme, it is working good with standard themes like twenty fourteen
Shaon,
This issue began with the last update to your plugin. Prior to that it worked fine with our custom theme. Do you have an expected fix for this? You activated the plugin on our site which left us with a blank web site during the heaviest traffic time of our year. This is incredibly disappointing support.
Hi Shaon,
Any update on this by chance? We’re losing revenue with this down and really need a fix if there is one.
Will
Either you need to contact your theme support or you can get back to previous version from here https://wordpress.org/plugins/download-manager/developers/
Hi Shaon,
I’m having this same issue with a custom theme. I can’t access the All Files page, its just a white screen. On the web pages I previously created and activated the download button, the download button has disappeared.
I tried accessing your link to the previous version of Download Manager and nothing comes up.
Thanks,
Direct download link for v2.6.9 here https://downloads.wordpress.org/plugin/download-manager.2.6.96.zip
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