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shortcode not copying/pasting

Viewing 8 posts - 1 through 8 (of 8 total)
Dec 2, 2021 at 8:54 pm #165176

Crystal Beal
Participant

Trying to decide if WPDM will work for us.

Currently the shortcode link in the Downloads Files section can be clicked. It then says “COPIED”. When I try to paste it, nothing is there.

Dec 3, 2021 at 1:31 pm #165195

Humayon
Moderator

Hi,

Hope you are well. And sorry for the inconvenience.

I am not clear about your query. So,It will be very cooperative if you record me reproducing your issue using a tool like this?

However, please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.

It helps me to quickly figure out the issue and squash it immediately.

Thank you

Dec 6, 2021 at 3:46 pm #165285

Crystal Beal
Participant
This reply has been marked as private.
Dec 7, 2021 at 3:05 am #165311

Humayon
Moderator
This reply has been marked as private.
Dec 7, 2021 at 2:01 pm #165343

Crystal Beal
Participant

It does say it is copied, but then it won’t paste. I don’t see where you pasted it anywhere?

Dec 7, 2021 at 2:02 pm #165344

Crystal Beal
Participant

oh wait sorry i didn’t understand the video at first

Dec 7, 2021 at 2:10 pm #165345

Crystal Beal
Participant

Nope- I still have the smae issue. The shortcode doesn’t even show in my downloads. I cleared the cache as requested.

Also, i got the shortcode from you video. It doesn’t show the name your price feature?

Dec 7, 2021 at 2:18 pm #165347

Humayon
Moderator

Hello,

Shortcode supposes to show on a page, not in the Downloads section.

If you closely look at the video you will see that I have copied the shortcode from your site and pasted it on a page.

However, it will be very cooperative if you record me reproducing your issue using a tool like this?

It helps me to quickly figure out the issue and squash it immediately.

Also, in order to show the price feature please use the below add-on.

Premium Packages – Sell Digital Products Securely


Thanks.

Viewing 8 posts - 1 through 8 (of 8 total)

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