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Renewed in October 25 but shows expired January 12

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Jan 19, 2026 at 7:29 am #210824

tinus
Member

This happens since 7 years now! My license was renewed on 2025-10-29 but expired on January 12.
Order ID# 559cc4b8c954f.
Can you please fix this issue! It’s annoying and you do not respond to my emails to your support email address!

Jan 19, 2026 at 7:44 am #210825

Tahasin
Moderator

Hello,

Thanks for reaching out and extremely sorry for the inconvenience.

For order related problems please send an order note from this page or contact live support.

However, the order is active now.

Note: We don’t provide any support via email.

Regards

Jan 19, 2026 at 8:01 am #210826

tinus
Member

Thanks!

Jan 19, 2026 at 8:15 am #210827

Tahasin
Moderator

Welcome !!

Viewing 4 posts - 1 through 4 (of 4 total)

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