Recaptcha error

in Download Manager Free

Viewing 11 posts - 1 through 11 (of 11 total)
Feb 18, 2025 at 8:47 am
#203664
Participant
Paul Smith
OP

Hello,
somehow the registration through Download Manager does not work anymore because of some kind of recaptcha error.
Can anyone help me please? The registration page is https://www.edvxpert.de/reg/

Feb 18, 2025 at 8:55 am
#203665
Moderator
Tahasin
Staff

Hello, Paul

I hope you are doing well, and thanks for reaching out.

Could you let me know whether you’re using reCAPTCHA V2 or V3, and ensure that the reCAPTCHA settings are reviewed?

Please check and let me know.

Regards

Feb 19, 2025 at 10:02 am
#203737
Participant
Paul Smith
OP

Hi, we are using V2 and the settings are correct on https://www.google.com/recaptcha/admin/site/

Feb 19, 2025 at 10:13 am
#203738
Moderator
Tahasin
Staff

Kindly share wp-login credentials in a private reply to check the issue.

Feb 19, 2025 at 10:21 am
#203739
Participant
Paul Smith
OP
This reply has been marked as private.
Feb 19, 2025 at 10:25 am
#203740
Moderator
Tahasin
Staff

Thanks for sharing the credentials. We are checking the issue and provide you with an update shortly.

Feb 20, 2025 at 5:03 am
#203765
Moderator
Tahasin
Staff
This reply has been marked as private.
Feb 20, 2025 at 9:23 am
#203771
Participant
Paul Smith
OP
This reply has been marked as private.
Feb 20, 2025 at 9:45 am
#203772
Moderator
Tahasin
Staff
This reply has been marked as private.
Feb 20, 2025 at 10:07 am
#203773
Participant
Paul Smith
OP
This reply has been marked as private.
Feb 20, 2025 at 10:12 am
#203774
Moderator
Tahasin
Staff

If you found my assistance valuable, I’d greatly appreciate a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot.

If you need any further assistance, please feel free to open a new topic.

Thank you🤗

Viewing 11 posts - 1 through 11 (of 11 total)

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