- This topic has 9 replies, 2 voices, and was last updated 1 year, 10 months ago by
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Hello, since I have updated the wordpress version and theme, the plugin no longer works correctly. Once activated I think it creates a conflict, the pages on the site are no longer visible. Can you help me solve this?
Hello, Fernando
I hope this message finds you well and thanks for writing to us.
Could you please share login credential and URL related to the issue in a private reply?
Regards
Kindly follow these steps,
1. Deactivate all plugins temporarily except Download Manager and see if that solves the problem
2. Kindly try switching the active theme temporarily to check if the issue is coming from a theme conflict.
Let me know, if the problem still persists after deactivating the plugins and active themes.
I think it’s the theme that causing the problem,otherwise the plugin is working fine.
Regards
If it is the theme causing the problem, how do I solve it? I cannot change it.
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