Pugin not working

This topic has 9 replies, 2 voices, and was last updated 5 months, 1 week ago by Tahasin.

Viewing 10 posts - 1 through 10 (of 10 total)

Apr 29, 2024 at 10:46 am #195134

Fernando Del Monaco

Participant

Hello, since I have updated the wordpress version and theme, the plugin no longer works correctly. Once activated I think it creates a conflict, the pages on the site are no longer visible. Can you help me solve this?

Apr 29, 2024 at 11:10 am #195136

Moderator

Hello, Fernando

I hope this message finds you well and thanks for writing to us.

Could you please share login credential and URL related to the issue in a private reply?

Regards

Apr 29, 2024 at 12:01 pm #195140

Fernando Del Monaco

Participant

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Apr 30, 2024 at 4:25 am #195186

Moderator

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Apr 30, 2024 at 6:04 am #195188

Fernando Del Monaco

Participant

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Apr 30, 2024 at 6:53 am #195190

Moderator

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Apr 30, 2024 at 6:55 am #195191

Fernando Del Monaco

Participant

This reply has been marked as private.

Apr 30, 2024 at 7:03 am #195192

Moderator

Kindly follow these steps,

1. Deactivate all plugins temporarily except Download Manager and see if that solves the problem
2. Kindly try switching the active theme temporarily to check if the issue is coming from a theme conflict.

Let me know, if the problem still persists after deactivating the plugins and active themes.

I think it’s the theme that causing the problem,otherwise the plugin is working fine.

Regards

Apr 30, 2024 at 7:07 am #195193

Fernando Del Monaco

Participant

If it is the theme causing the problem, how do I solve it? I cannot change it.

Apr 30, 2024 at 7:10 am #195194

Moderator

Kindly contact to the theme support.

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