Protect file option for “Editor” role no longer visible in Media files

in Download Manager Free

Viewing 12 posts - 1 through 12 (of 12 total)
Jan 7, 2026 at 8:08 am
#210510
Participant
Admir Bosnjakovic
OP

Hello, does anyone know why the option to protect a file from the Media Library for specific roles has disappeared? I have checked all settings but cannot find anything related to this.

Under Settings > Basic > File Browser Access, I have “Editor” selected. Previously, editors were able to protect files, but now the option is completely gone from the Media Library.

Has anyone run into this before or know what might be causing it? Any help would be appreciated.

Editor view:

View post on imgur.com

Administrator view:

View post on imgur.com

Jan 7, 2026 at 8:39 am
#210511
Moderator
Nayeem Riddhi
Staff

Hello Admir Bosnjakovic,

Hope you are well. If you are using the WPDM Pro, the setting option residing in Downloads > Settings > Media Files Access Control section as I image attached,

Screenshot-from-2026-01-07-14-36-04

Please kindly check.

Thank you

Jan 7, 2026 at 8:44 am
#210512
Participant
Admir Bosnjakovic
OP

Hello,

Thank you for taking the time to respond. No, I am not using the premium version. I am using the free version, and this was working before. It seems that some changes were made. Is there really no way to make this work anymore with the free version, and are we now required to upgrade to the Pro version?

Jan 7, 2026 at 9:44 am
#210513
Moderator
Nayeem Riddhi
Staff

For now, the capability available for Administaror only in the free version. You can upgrade too to the Pro version, it has lots of extended features. Please kindly check.

Thank you

Jan 16, 2026 at 10:52 am
#210796
Participant
Artio Oy

We have custom role with upload_files: 1 capability, but now in backend WordPress media files when we open files, we can’t protect these files, this works with version 3.3.03 but not with latest version. Protecting files will work with administrator, but not with this custom role. In settings we have only Administrator in Privacy > Access settings > Tiedostoselaukseen pääsy:
Is this same issue as in this thread, and we must buy licence?

Jan 16, 2026 at 12:43 pm
#210797
Moderator
Nayeem Riddhi
Staff

If you are talking about media library files, the setting option residing in Downloads > Settings > Media Files Access Control section as I image attached for the Pro version,

Screenshot-from-2026-01-07-14-36-04

Please kindly check and let me know if you have any queries more.

Thank you

Jan 19, 2026 at 10:37 am
#210830
Participant
Artio Oy

in free version 3.3.45, we have next settings, and feels that adding customer role to this list doesn’t have any effect.

View post on imgur.com


Failed to attach image to this forum, so thus imgurl.

Jan 19, 2026 at 12:26 pm
#210837
Moderator
Nayeem Riddhi
Staff

Are you talking about File Browser Access capability? Please kindly check and let me know.

Thank you and regards

Jan 21, 2026 at 10:30 am
#210882
Participant
Artio Oy

This problem is in Attachment details page (Liitteen tiedot) wp-admin/upload.php?item=22126

View post on imgur.com

Custom role has next WP Capabilities

manage_links: 1
upload_files: 1
edit_posts: 1
edit_others_posts: 1
edit_published_posts: 1
publish_posts: 1
edit_pages: 1
read: 1
edit_others_pages: 1
edit_published_pages: 1
publish_pages: 1
delete_posts: 1
delete_published_posts: 1
edit_private_posts: 1
read_private_posts: 1
delete_private_pages: 1
create_notes_elementor-pro: 1
edit_notes_elementor-pro: 1
delete_notes_elementor-pro: 1
read_notes_elementor-pro: 1
rocket_purge_cache: 1
rocket_preload_cache: 1
access_server_browser: 1

Jan 21, 2026 at 10:50 am
#210887
Moderator
Nayeem Riddhi
Staff

The attachement and media library files access control option is available in the Pro version as I image attached before. Please kindly check.

Thank you

Mar 2, 2026 at 1:26 pm
#212446
Participant
Artio Oy

We have purchased version 7.3.1 and are experiencing the same issue. This time, the “Checking status..” text briefly appears to custom role users, but the file protection settings do not remain visible. This works for Administrator users.

The following settings are enabled: Download manager settings

View post on imgur.com

Mar 2, 2026 at 1:54 pm
#212447
Moderator
Nayeem Riddhi
Staff

Sorry for the inconvenience. If possible, can you please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

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