Problems with file download- "File not found!"

This topic contains 5 replies, has 3 voices, and was last updated by  Shahjada 5 years, 8 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #4824
    sbankova
    Member

    Hi, I have used this plug in for quite some time and it worked with no problems. However recently the new files are not downloadable. When someone clicks on the “download now” it takes them to an empty page where it says “File not found!”. Files have been uploaded the same manner as before, paths seem the same, everything is the same. Any suggestions how to fix that? (Already deactivated and activated the plug-in). That problem pertains only to recently uploaded files, old ones look fine and download fine.
    Thank you.
    s

    #4839
    sbankova
    Member

    Anybody there to help?

    #4900

    Hi,

    I’ve got the same problem. Used DM for quiet a while and there where never any issues. But now i can’t download certain PDF files.
    I’ve already changed the codes in process.php but that doesn’t fix the problem.

    Could you help me please?

    With kind regards,

    Ference

    #5183
    Shahjada
    Keymaster

    please give me your url to check and if possible lease send a temporary wp-admin login info to support@wpdownloadmanager.com

    #5193
    sbankova
    Member

    Here is a link where you can see it:

    http://tinyurl.com/cnh35sv

    Thank you..Please, let me know asap how I fix this..
    s

    #5282
    Shahjada
    Keymaster

    @sbankova, please send a temporary wp-admin login info with this forum post url to support@wpdownloadmanager.com

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