Problem with Uploading Files On Bitnami

Hello,

We use Bitnami WordPress deployment via AWS and have found that on a few of our websites when uploading a file to the download via drag and drop or choosing (not via media library) it shows it uploads and adds the file but when the post is saved, it shows no file has been uploaded.

I felt this might of been a permissions thing so have changed the owner and file permission to 777 but still with no luck. I did try with a default theme but also no luck. It seems to only have a problem with Bitnami as other sites we manage which we build with the same plugins don’t experience this issue.

We are using the free version 3.2.80. Any help would be amazing. Thanks!

Hello Humayon,

It seems the problem is that the Download Manager Root ‘File Browser Root:’ is wrong and is unable to use Bitnami’s Symbolic link to access wp-content.

Download manager is setting this to be: /opt/bitnami/wordpress/ when it should be /bitnami/wordpress/wp-content.

Please advise as to how we can change this URL so that we can get this working.

For context, the files are uploading to the directory but will not link together when you publish the download and becomes blank ever though the file exists.

Thanks.

Hi Tahasin,

Thank you for getting in touch.

This was the setting I was looking at previously but it’s the predefined path that has the problem than the configuration after.

Please let me know how I can amend this.

Thanks.

I did seen here: https://prnt.sc/Flg6JG0CMbC-

But still, nothing when I upload the file into the download and hit save. I also am unable to browse any files at all if I use the server file picker.