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Problem with update to version: 3.3.09 (hanging with spinning wheel)

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Mar 10, 2025 at 1:07 pm #204367

Atipa Pluemchai
Member

Hi

I tried to update the plugin to version: 3.3.09, but the updating process is hanging since 30 minutes. Communication with internet is stable. How should I proceed now?

Any help appreciated.

Best regards

Atipa and Markus

PHP: 7.4
WordPress: 6.7.2

Mar 10, 2025 at 1:13 pm #204369

Nayeem Riddhi
Moderator

Hello Atipa Pluemchai,

Hope you are well. Thanks for writing to us. You can download directly the plugin from here,https://wordpress.org/plugins/download-manager and manually install on your side. Please kindly check and let me know.

Thank you and kind regards

Mar 10, 2025 at 4:23 pm #204385

Atipa Pluemchai
Member

Dear Nayeem Riddhi

I could successfully install the new version with manually installing the plugin πŸ™‚ on our side.

Thank you so much, but why did it not work the other way round?

Best regards

Atipa and Markus

Mar 11, 2025 at 12:35 am #204395

Nayeem Riddhi
Moderator

Glad to hear that. It can be your server issue too. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance πŸ™‚

Thank you again and regards

Viewing 4 posts - 1 through 4 (of 4 total)

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