Problem when clicking the DOWNLOAD button

Viewing 6 posts - 1 through 6 (of 6 total)
#174454

Marta Iraola
Participant

Hello,

We are testing the free version of the plugin before buying the pro version here: https://arekson.com/test/ why does the first PDF open a window to download the file, and the second PDF directly opens in the brower the file? We don’t know why the configuration is different.

We can give you login details in a private reply if you need them to check the problem.

Thank you very much!

#174459

Tanvir
Spectator

Hello,
Hope you are well.
For the first download, I found that clicking download shows the message, “Direct access disabled”. Not sure what did you do for that download package.
However, Please provide temporary admin access in a private reply to check the issue further.
Thanks

#174463

Marta Iraola
Participant
This reply has been marked as private.
#174466

Tanvir
Spectator

Hello,
Please always use the below section to upload files to avoid any unwanted situations.
Screenshot-5
If you upload using this, wpdm can handle the upload and you will get secured download link.
If still the problem persists, please let me know.
Thanks

#174519

Marta Iraola
Participant

Hello,

Understood, then, what is the purporse of the gray button below that which says “seleccionar desde la biblioteca de medios” ?

I have another question. I have used in that page this shortcode: [wpdm_all_packages jstable=1 items_per_page=20] Is it possible to show in a page just one of the categories instead of all the categories together? What should the shortcode be?

And the search field, does it search only in the current category you are showing?

Thank you very much.

#174557

Tanvir
Spectator

Hello Marta,

Hope you are well.

Adding media files are better for images or videos. That is the default wordpress uploader. It is always better to use the upload system of wpdm. In that case, wpdm can affect some features of the uploaded file. That fixes many issues.

Yes with that shortcode you can add any category you want. For that you have to use the parameter categories in that category slug.

Example:
[wpdm_all_packages items_per_page="20" categories="slug1,slug2,..." jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]

And yes search field, search only in the current category you are showing.

More details with all parameters, example and demo:

[wpdm_all_packages] – List all downloads in tabular format in a page

Thanks

Viewing 6 posts - 1 through 6 (of 6 total)

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