Posts created in PRO forum not showing up

in Download Manager Free

Viewing 4 posts - 1 through 4 (of 4 total)
Jun 4, 2025 at 7:28 pm
#206955
Participant
Mike Doyle
OP

I wonder if it’s because I had an expired license and then renewed it with a different license key that my account can see the PRO forum but when I create a topic it doesn’t show up (though it shows up that the forum was ‘Last Updated by Me’.

Jun 4, 2025 at 7:44 pm
#206957
Moderator
Tahasin
Staff

Hello, Mike

I hope you are doing well and thanks for reaching out.

Could you please share the order ID, the date you updated the license, and the email address used for the update? This information will help us quickly identify the issue and check the subscription status.

Please check and let me know.

Regards

Jun 4, 2025 at 7:56 pm
#206958
Participant
Mike Doyle
OP
This reply has been marked as private.
Jun 4, 2025 at 8:02 pm
#206959
Moderator
Tahasin
Staff

I’ve forwarded all the relevant information to the appropriate team. I’ll keep you updated here as soon as any new information becomes available.
Thanks for your patience.

Viewing 4 posts - 1 through 4 (of 4 total)

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