Posts created in PRO forum not showing up

Viewing 4 posts - 1 through 4 (of 4 total)
#206955

Mike Doyle
Participant

I wonder if it’s because I had an expired license and then renewed it with a different license key that my account can see the PRO forum but when I create a topic it doesn’t show up (though it shows up that the forum was ‘Last Updated by Me’.

#206957

Tahasin
Moderator

Hello, Mike

I hope you are doing well and thanks for reaching out.

Could you please share the order ID, the date you updated the license, and the email address used for the update? This information will help us quickly identify the issue and check the subscription status.

Please check and let me know.

Regards

#206958

Mike Doyle
Participant
This reply has been marked as private.
#206959

Tahasin
Moderator

I’ve forwarded all the relevant information to the appropriate team. I’ll keep you updated here as soon as any new information becomes available.
Thanks for your patience.

Viewing 4 posts - 1 through 4 (of 4 total)

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