Password Lock doesn’t lead to download

in Download Manager Free

Viewing 5 posts - 1 through 5 (of 5 total)
Feb 11, 2019 at 12:34 pm
#93581
Member
Stefan Jobst
OP

I just posted this topic to the official WordPress forum, but I think to get better assist direct at the publishers forum, so I copy my request
Hi all,
I just installed WP Download Manager Free and put a download online.
This works fine as long as the password lock is disabled.
As soon as I enable password lock and enter a password, update the page, it doesn´t download any longer.
It shows all the fields like enter password and submit, but no matter which password I enter, nothing happens. It just returns to my start page without any message.
How can I find out the reason? I already tried several settings like disabling css and the other options or disabling resuming downloads. Nothing really helps.
As soon as I clear the password field of the download and disable Password Lock again, I am able to download again.
Any advice appreciated.
Thanks
Stefan

Feb 16, 2019 at 5:54 pm
#93825
Moderator
Shahriar
Staff

Please send temporary wp-admin login info in private reply to check the issue.

Feb 18, 2019 at 1:35 pm
#93905
Member
Stefan Jobst
OP
This reply has been marked as private.
Feb 22, 2019 at 4:25 pm
#94102
Keymaster
Shahjada
Staff

Need administrator access.

Mar 4, 2019 at 10:01 am
#94418
Member
Stefan Jobst
OP

Hi Shahjada,

as this is my company´s site I am not allowed to give you wordpress admin rights, unfortunately.
Trying to figure out myself how to fix it, has something to do with our style sheet most probably.

Regards,
Stefan

Viewing 5 posts - 1 through 5 (of 5 total)

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