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Packages with Multiple files included are not downloading

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May 29, 2017 at 3:39 am #58380

GlendaN
Member

I have several “packages” which have multiple files within them. Things used to work in that when the link to this package was clicked, everything was automatically downloaded in a zipped file. (I have had the access setting to “dont allow individual file access”.) Now it is not working. When the link is clicked, absolutely nothing happens.

I’m using Download Manager (free) v 4.07, with wordpress v3.8.21 (unchanged for 2 years, since everything was working properly)

One thing that has changed in the last 6 months is that my website hoster changed servers.

Can anyone advise what might have gone wrong here, and how to fix it?

Thanks, Glenda

Jun 5, 2017 at 9:34 am #58690

Shahriar
Moderator

Hi,

Sorry for the delayed reply. Please try updating your  WordPress and Download Manager copy. Everything should work fine after updating to latest version. Also, It is not secure to use an older version of WordPress.

Thanks.

Viewing 2 posts - 1 through 2 (of 2 total)

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