OneDrive integration showing “OneDrive is not connected.” for non-logged users

Hi there!

One of our customers wanted to integrate OneDrive with their current Download Manager plugin installation. They have been using Download Manager for a couple of years, and we followed the guide step by step. However, we are reaching out for your help because we are getting stuck.

OneDrive Integration

It seems everything is working fine, but only when the user who uploaded the file is connected. If a non-logged-in user tries to download a file, we get this message: “OneDrive is not connected.”
We have not been able to figure out a solution yet.

This is frustrating because we connected the OneDrive account and we are able to select the file to be downloaded. But if a different user tries to download it, they cannot.

Thanks in advance. Let us know if we need to send anything else.