No file is attached with this package!

in Download Manager Free

Viewing 9 posts - 1 through 9 (of 9 total)
Dec 22, 2023 at 4:02 pm
#192118
Participant
Nahom Woldesenbet
OP

Hi! Our organization just setup a multi-site setup in word press, we are trying to download PDFs to have it setup within our website but its currently not working.

The record in the word press download file is that there are “no file attached”. When we view the website and go to the download section and click the button to download the PDF from the website, we just see a white background with an error that states, “No file is attached with this package!”

One thing to note is that we when we FTP into the site, we do see the PDFs files in the folder.

Dec 23, 2023 at 8:27 am
#192132
Spectator
Tanvir

Hello,

Thanks for contacting us.
Please share temporary admin access of the related website in a private reply to check the issue further.

Regards
Tanvir

Dec 27, 2023 at 5:56 pm
#192191
Participant
Nahom Woldesenbet
OP
This reply has been marked as private.
Jan 10, 2024 at 2:24 pm
#192415
Participant
Nahom Woldesenbet
OP
This reply has been marked as private.
Jan 11, 2024 at 4:04 pm
#192452
Spectator
Tanvir

Hello,

Sorry for not being able to get back to you sooner.

Could you please share your website address and the credentials to check the issue further? all got deleted.

Thanks
Tanvir

Jan 11, 2024 at 8:50 pm
#192463
Participant
Nahom Woldesenbet
OP
This reply has been marked as private.
Jan 13, 2024 at 3:04 pm
#192475
Spectator
Tanvir

Hello,

I have forwarded the issue to our developer team.
Soon you will be updated.

Thanks

Jan 13, 2024 at 5:49 pm
#192477
Moderator
Shahriar
Staff

Please check now. Let us know if still facing issue.

Jan 17, 2024 at 10:52 pm
#192518
Participant
Nahom Woldesenbet
OP
This reply has been marked as private.
Viewing 9 posts - 1 through 9 (of 9 total)

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