- This topic has 7 replies, 2 voices, and was last updated 1 year, 12 months ago by
Tahasin.
Hi!
We’ve noticed that when we upload files, there are a lot of lines under the image details.
To replicate:
– Edit a post and add a thumbnail
– Upload a new image
– Under the image’s details there’s a button “Protect this file”
– Right under that button there are a lot of lines
This only happens if we upload a new file as a thumbnail. If we choose an already uploaded file, it looks fine.
We can see that a br and hr are added multiple times. We did make a search for that in the plugin and found they lines are added in the file /src/MediaLibrary/MediaAccessControl.php, even though it shouldn’t be that many.
Hello, Ann
I hope this message finds you well and sorry for the inconvenience.
Could you please share related URL regarding this issue along with WP-login credential in a private reply to check the issue thoroughly.
Regards
Are you referring to this issue, check the screenshot
If not, could you please share a screencast using loom or screenshot using LightShot, it will help us to understand the issue properly.
Kindly check and let me know.
Regards
Hi!
Well, kind of. Not the single line that you have in the screenshot. But multiple ones. Like this:
It’s working fine from my end, here you can see the screencast
Clear your browser cache. Sometimes, outdated cache files can cause this kind of issues.
Kindly check and let me know.
Regards
Hi!
Sorry for being unclear. When I said to edit a post, I meant the post type ‘post’. But yes, it looks fine if I upload a file to the download post type.
But if I add a thumbnail to a post, or page, then the problem occur as shown in my video and image.
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