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Missing Select Members Input Field

Viewing 7 posts - 1 through 7 (of 7 total)
Apr 5, 2022 at 2:26 pm #170927

Ryan Anema
Participant

There was previously a version of the plugin on the site that allowed us to give access to packages only to Select Members. There was an input field directly below the ‘Allow Access:’ that allowed this on the Package Settings (within an individual package).

Steps to get there:
Downloads -> All Packages -> Edit a single Package -> Package Settings at the bottom
/wp-admin/post.php?post=15216&action=edit

How can we enable that setting again to allow ourselves the ability to select members individually to give packages to? My colleague asked the same question around November 24, 2021.

Apr 5, 2022 at 3:43 pm #170929

Humayon
Spectator

Hello @ranema,

Greetings and Welcome to the support forum.

Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.

Also, please share the related page/file/package URL with us where the issue exists.

We are looking forward to hearing back from you.

Regards

Apr 5, 2022 at 6:04 pm #170936

Ryan Anema
Participant
This reply has been marked as private.
Apr 5, 2022 at 6:29 pm #170938

Ryan Anema
Participant
This reply has been marked as private.
Apr 6, 2022 at 1:48 pm #170962

Humayon
Spectator

Hi @ranema,

Thank you for the details.

I have checked your website, and it seems you are using an older version of the WPDM Pro.

Please update your WPDM Pro to the latest version first, which is right now 6.1.5.

Or you can directly download it from here: https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases.

You can check the changelog here: https://www.wpdownloadmanager.com/wordpress-download-manager-change-log/.

Apart from that, to achieve the Select Members functionality, you have to install and activate the below add-on.

Advanced Access Control

Let us know if you have any questions regarding this.

Regards

Apr 6, 2022 at 4:14 pm #170976

Ryan Anema
Participant

Thank you,

The Advanced Access Control plugin was missing from the site. We had it still on our dev site, but not prod. Thank you for pointing us in the right direction.

Apr 7, 2022 at 5:50 am #170998

Humayon
Spectator
This reply has been marked as private.
Viewing 7 posts - 1 through 7 (of 7 total)

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