- This topic has 6 replies, 2 voices, and was last updated 3 years, 7 months ago by
.
Hello,
please can you look on site https://devpink.co.at/downloads/ and click on second download file and click on red button “Login”.
In the window to enter username and password the company logo is not displayed, only the word “Logo” is displayed. Where can I upload the logo to display it?
Thank you in advance
Chris
Hello Mac,
I have just checked the issue.
Log Image url is not getting retrieved. That is the reason.
However, please follow the below doc to setup it properly.
Thanks
Hello,
the login modal appears automaticaly by clicking on modal menu in admin, but logo is not displayed.
So I do not have to enter a custom link, because modal menu appears.
So please can you tell me what to do?
Best regards
Chris
Hello,
Please provide me temporary admin access in a private reply to inspect the issue and solve it quickly.
Thanks
Sorry, but still have no answer and solution.
Please can you solve the problem.
Thx Chris
Hello @macmorre,
please take our apology for the delayed response as we were on a festival holiday.
However, I checked the issue and I think the logo is not dynamic that is the reason it is not coming in the popup. It could be theme issue. I tried changing the logo in the customizer, but I didn’t have any luck. So Please check if the logo is coming dynamically from your theme, if not then please make the logo using theme options or customizer.
Hope that will fix the issue.
Regards
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