- This topic has 18 replies, 2 voices, and was last updated 1 year, 4 months ago by
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Hello, I am experiencing an issue with saving the settings in the Download Manager plugin. When I try to modify the option to index the download links and click “Save,” the loader appears, but the process never seems to complete. Even after waiting, when I refresh the page, the settings revert back to their default values, as if I haven’t made any changes. Could you please help me resolve this issue?
My website is https://feyc.eu/
Thank you in advance.
Hello, Leviathan
I hope this message finds you in good health and thanks for reaching out.
Please share wp-login credentials in a private reply to check the issue.
Regards
Could you share a screenshot showing where exactly the loader appears? That would be very helpful for me.
Could you please try disabling all plugins and switching the theme, except for the download manager? Then, save the settings to check for any potential JavaScript conflicts.
Hi Tahasin, I tried but I have the same problem.
I tried disabling all plugins and switching the theme. But when I activated only WPDM and saved the setting I had the same problem
Try adding the following rule to your .htaccess file to make it work
<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>
I checked and all the possible templates available are broken
Perfect, Tahasin. Thank you so much!
If you find my assistance helpful, I would greatly appreciate your support with a 5-star review here: https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post , it will inspire us a lot.
Thank you 🤗
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