Icons are not visible on the front end

in Download Manager Free

Viewing 16 posts - 1 through 16 (of 16 total)
Oct 29, 2024 at 3:12 pm
#200785
Participant
Alessandro Sardino
OP

Hi everyone,
I installed the free version of WPDM.
I assigned an icon to each file that I see on the back-office side but they are not visible on the front-end side.
can you help me?

Oct 29, 2024 at 3:31 pm
#200786
Moderator
Nayeem Riddhi
Staff

Hello Alessandro Sardino,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Oct 29, 2024 at 3:41 pm
#200788
Participant
Alessandro Sardino
OP
This reply has been marked as private.
Oct 30, 2024 at 3:03 am
#200847
Moderator
Nayeem Riddhi
Staff

Can you please kindly let me know which page/link template you are trying, you should use [icon] template tag in your related template too. please kindly check and let me know.

Thank you and kind regards

Oct 30, 2024 at 7:07 am
#200849
Participant
Alessandro Sardino
OP
This reply has been marked as private.
Oct 30, 2024 at 9:05 am
#200851
Moderator
Nayeem Riddhi
Staff

Please kindly check now, https://spacel.it/?page_id=2690, you have to remove thumb=1 parameter from shortcode for showing icon as per documentation, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/. Please kindly check and let me know.

Thank you and kind regards

Oct 30, 2024 at 9:13 am
#200853
Participant
Alessandro Sardino
OP

Seen thanks.
But an icon appears yes and no … strange
do you have any suggestions?
Thanks

Oct 30, 2024 at 9:15 am
#200854
Moderator
Nayeem Riddhi
Staff

Can you please kindly more elaborate on the issue, what you are facing? Please kindly check.

Thank you and regards

Oct 30, 2024 at 11:42 am
#200869
Participant
Alessandro Sardino
OP

error icons

In the image I attached you see the problem.
the icons appear one yes and one no
I hope I explained the problem well
thanks

Oct 30, 2024 at 12:23 pm
#200873
Moderator
Nayeem Riddhi
Staff

Please check the file package settings again and also clear your site cache. Please kindly check and let me know.

Thank you and kind regards

Oct 30, 2024 at 2:47 pm
#200885
Participant
Alessandro Sardino
OP

Checked settings and cleared cache
the problem remains
sorry

Oct 30, 2024 at 3:13 pm
#200889
Moderator
Nayeem Riddhi
Staff

It was an odd column issue, I have added the below CSS from Customizer > Additional CSS

.table-striped > tbody > tr:nth-of-type(odd){
	--bs-table-accent-bg:inherit;
}

Thus it is working as expected. Please kindly check.

Thank you and regards

Oct 30, 2024 at 4:40 pm
#200901
Participant
Alessandro Sardino
OP

It works a thousand thanks

Oct 31, 2024 at 12:33 am
#200914
Moderator
Nayeem Riddhi
Staff

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

Nov 18, 2024 at 9:04 am
#201486
Participant
Max Johnson

Thanks for good tips

Nov 18, 2024 at 9:28 am
#201488
Moderator
Nayeem Riddhi
Staff

Hello Max Johnson,

Thanks for your comment. Please kindly let me know if you are facing any issues, you can also open a separate ticket for your issue. Please kindly check.

Thank you and kind regards

Viewing 16 posts - 1 through 16 (of 16 total)

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