history – undefined property

in Download Manager Free

Viewing 6 posts - 1 through 6 (of 6 total)
Apr 29, 2021 at 1:02 pm
#151456
Participant
Uwe Klemm
OP

Hi,

we’ve been running WPDM free for quite some time now, mostly hassle-free. So, first of all: thanks a lot!
Suddenly we have an issue: When trying to download a file users get an error message like this: [Table ‘mz-angergym_db.wp_ahm_user_download_counts’ doesn’t exist]
select download_count from wp_ahm_user_download_counts WHERE user = ‘2’ and package_id = ‘7818’]
Then, users cannot proceed to download the file.
We haven’t changed anything to our WP-install. WP itself is 5.7.1, WPDM 3.2.1
When I looked for possible reasons from the backend, I noticed that download history produced error messages as well:
Notice: Undefined property: stdClass::$agent in /var/www/vhosts/oururl/httpdocs/wordpress/wp-content/plugins/download-manager/admin/tpls/stats/history.php on line 233

(I changed the url, obviously).
I can’t find any reason / fix – could anyone here give a hint?
Thanks, best, Uwe

Apr 29, 2021 at 1:55 pm
#151463
Moderator
Nayeem Riddhi
Staff

please share your related file/package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Apr 30, 2021 at 7:30 am
#151544
Participant
Uwe Klemm
OP
This reply has been marked as private.
May 1, 2021 at 7:56 am
#151589
Spectator
Humayon

Hi Uwe,
Thank you for the credentials. Please check now we have resolved your issue.
We have adjusted it in the latest version(3.1.24) as well.
With Regards

May 2, 2021 at 7:26 am
#151637
Participant
Uwe Klemm
OP

Thank you so much for your quick response and support!
Uwe

May 3, 2021 at 10:23 am
#151698
Spectator
Humayon

Hello Uwe,
You are welcome.
If you found my support helpful, could you leave your valuable review here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post
Your rating keeps us inspired ❤️
Cheers!

Viewing 6 posts - 1 through 6 (of 6 total)

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