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Google Drive Explorer Error

Viewing 18 posts - 1 through 18 (of 18 total)
Feb 10, 2024 at 9:40 am #193014

Kevin Gregson
Participant

Hello,

I have Google Drive Explorer set up and have been using it for ages. I went to add a new download by clicking on the drive button Google Drive Picker I go through and select my Google account and accept the permissions, but at the point where the drive window should display, the background opacity changes Washed out background but the window doesn’t appear and it just seems to hang here.

Any advice appreciated.

Thank you.

Feb 11, 2024 at 6:15 am #193033

Tahasin
Moderator

Hello Kevin

I hope you are doing well and sorry for inconvenience.

Kindly share your wp-login information in private reply to check the issue.

Regards

Feb 11, 2024 at 9:51 am #193034

Kevin Gregson
Participant
This reply has been marked as private.
Feb 11, 2024 at 10:11 am #193035

Tahasin
Moderator

Its working fine, you can see here.

Feb 11, 2024 at 10:21 am #193036

Kevin Gregson
Participant
This reply has been marked as private.
Feb 11, 2024 at 10:27 am #193037

Tahasin
Moderator

Please inform me whether you have attempted to deactivate and reactivate the plugin.If not, kindly do so and let me know if the problem persists.

Feb 11, 2024 at 10:53 am #193039

Kevin Gregson
Participant
This reply has been marked as private.
Feb 11, 2024 at 10:55 am #193040

Tahasin
Moderator
This reply has been marked as private.
Feb 11, 2024 at 11:01 am #193041

Kevin Gregson
Participant
This reply has been marked as private.
Feb 11, 2024 at 11:21 am #193042

Tahasin
Moderator
This reply has been marked as private.
Feb 11, 2024 at 11:37 am #193043

Tahasin
Moderator

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here

Feb 11, 2024 at 3:26 pm #193046

Kevin Gregson
Participant
This reply has been marked as private.
Feb 11, 2024 at 9:19 pm #193049

Kevin Gregson
Participant
This reply has been marked as private.
Feb 12, 2024 at 3:34 am #193057

Tahasin
Moderator

Ok, try creating a new API and let me know.

Feb 12, 2024 at 6:55 am #193062

Kevin Gregson
Participant

I created a new API but I still have the same issue

Feb 12, 2024 at 9:33 am #193064

Tahasin
Moderator

This problem is related to the server.Reach out to the server team or the relevant personnel to investigate and address the issue

Regards

Feb 12, 2024 at 5:19 pm #193083

Kevin Gregson
Participant

Hey thanks for you reply – just to clarify do you mean I need to contact my hosting company to resolve this issue? If so could you advise on the the best thing to say?

Feb 13, 2024 at 4:15 am #193088

Tahasin
Moderator

Yes, contact your hosting company. There might be a configuration or permission problem affecting the interaction between your WordPress site and Google Drive.

Thanks

Viewing 18 posts - 1 through 18 (of 18 total)

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