Google Drive Explorer Error

in Download Manager Free

Viewing 18 posts - 1 through 18 (of 18 total)
Feb 10, 2024 at 9:40 am
#193014
Participant
Kevin Gregson
OP

Hello,

I have Google Drive Explorer set up and have been using it for ages. I went to add a new download by clicking on the drive button Google Drive Picker I go through and select my Google account and accept the permissions, but at the point where the drive window should display, the background opacity changes Washed out background but the window doesn’t appear and it just seems to hang here.

Any advice appreciated.

Thank you.

Feb 11, 2024 at 6:15 am
#193033
Moderator
Tahasin
Staff

Hello Kevin

I hope you are doing well and sorry for inconvenience.

Kindly share your wp-login information in private reply to check the issue.

Regards

Feb 11, 2024 at 9:51 am
#193034
Participant
Kevin Gregson
OP
This reply has been marked as private.
Feb 11, 2024 at 10:11 am
#193035
Moderator
Tahasin
Staff

Its working fine, you can see here.

Feb 11, 2024 at 10:21 am
#193036
Participant
Kevin Gregson
OP
This reply has been marked as private.
Feb 11, 2024 at 10:27 am
#193037
Moderator
Tahasin
Staff

Please inform me whether you have attempted to deactivate and reactivate the plugin.If not, kindly do so and let me know if the problem persists.

Feb 11, 2024 at 10:53 am
#193039
Participant
Kevin Gregson
OP
This reply has been marked as private.
Feb 11, 2024 at 10:55 am
#193040
Moderator
Tahasin
Staff
This reply has been marked as private.
Feb 11, 2024 at 11:01 am
#193041
Participant
Kevin Gregson
OP
This reply has been marked as private.
Feb 11, 2024 at 11:21 am
#193042
Moderator
Tahasin
Staff
This reply has been marked as private.
Feb 11, 2024 at 11:37 am
#193043
Moderator
Tahasin
Staff

If you find my assistance valuable, I would greatly appreciate your support with a 5-star review here

Feb 11, 2024 at 3:26 pm
#193046
Participant
Kevin Gregson
OP
This reply has been marked as private.
Feb 11, 2024 at 9:19 pm
#193049
Participant
Kevin Gregson
OP
This reply has been marked as private.
Feb 12, 2024 at 3:34 am
#193057
Moderator
Tahasin
Staff

Ok, try creating a new API and let me know.

Feb 12, 2024 at 6:55 am
#193062
Participant
Kevin Gregson
OP

I created a new API but I still have the same issue

Feb 12, 2024 at 9:33 am
#193064
Moderator
Tahasin
Staff

This problem is related to the server.Reach out to the server team or the relevant personnel to investigate and address the issue

Regards

Feb 12, 2024 at 5:19 pm
#193083
Participant
Kevin Gregson
OP

Hey thanks for you reply – just to clarify do you mean I need to contact my hosting company to resolve this issue? If so could you advise on the the best thing to say?

Feb 13, 2024 at 4:15 am
#193088
Moderator
Tahasin
Staff

Yes, contact your hosting company. There might be a configuration or permission problem affecting the interaction between your WordPress site and Google Drive.

Thanks

Viewing 18 posts - 1 through 18 (of 18 total)

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