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Getting ‘Your email address is blocked!’ after update to 3.2.19 Free Version

Viewing 6 posts - 1 through 6 (of 6 total)
Nov 16, 2021 at 11:00 am #164608

elseyadcock
Member

Hi,
Since the update to 3.2.19 all my downloads are displaying ‘Your email address is blocked!’ when I’m logged in as an administrator. If I access the site site as a guest/visitor then I can download as usual.

This is the FREE version.

I’ve been through the admin interface and can’t see why this would be. Just a bit worried this might be effecting visitors as well.

Thanks in advance.

Nov 16, 2021 at 11:53 am #164613

Nayeem Riddhi
Moderator

Hello @elseyadcock,

Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Nov 16, 2021 at 12:04 pm #164615

elseyadcock
Member
This reply has been marked as private.
Nov 16, 2021 at 4:20 pm #164639

Nayeem Riddhi
Moderator

Hello @elseyadcock,

I have checked from the code from the plugin file that, If you are already registered and have not verified your Email, then the message will appear while you will try to download any file. please check your email is verified or not while registering. please let me know then if your issue gets resolved or not.

Thank you and regards

Nov 16, 2021 at 4:43 pm #164642

elseyadcock
Member
This reply has been marked as private.
Nov 16, 2021 at 4:48 pm #164644

Nayeem Riddhi
Moderator

Glad to hear this, your problem has been resolved

Thank you and regards

Viewing 6 posts - 1 through 6 (of 6 total)

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