- This topic has 5 replies, 2 voices, and was last updated 4 years, 3 months ago by
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Hi,
Since the update to 3.2.19 all my downloads are displaying ‘Your email address is blocked!’ when I’m logged in as an administrator. If I access the site site as a guest/visitor then I can download as usual.
This is the FREE version.
I’ve been through the admin interface and can’t see why this would be. Just a bit worried this might be effecting visitors as well.
Thanks in advance.
Hello @elseyadcock,
Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @elseyadcock,
I have checked from the code from the plugin file that, If you are already registered and have not verified your Email, then the message will appear while you will try to download any file. please check your email is verified or not while registering. please let me know then if your issue gets resolved or not.
Thank you and regards
Glad to hear this, your problem has been resolved
Thank you and regards
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