Getting 500 Internal Server Error, WPDM Renaming/Duplication Files In server

This topic has 7 replies, 3 voices, and was last updated 9 years, 1 month ago by Shahjada.

Viewing 8 posts - 1 through 8 (of 8 total)

Mar 19, 2017 at 5:35 pm

#55230

Member

Hello,
I been having issue for the last 2 weeks, users are getting 500 Internal Server when trying to download somethings.
Also another thing is that I seen a lot of files been duplicated in the server, files that are in the wpdownload manager folder, those duplicate have numbers before the original file name.
Hostgator log in and check everything they said they were able to download the file with no problem.. but when i try with the same usr account that i give to hostgator it doesn’t work.

Mar 19, 2017 at 5:44 pm

#55235

Moderator

Razia Sultana

Staff

Please send a temporary wp-admin login info in private reply to check the issue.

Mar 21, 2017 at 3:45 am

#55306

Member

remix4djs

This reply has been marked as private.

Mar 22, 2017 at 11:10 pm

#55462

Member

remix4djs

Any news?

Mar 23, 2017 at 12:51 pm

#55497

Moderator

Razia Sultana

Staff

Download is working fine.

https://www.evernote.com/l/AV2qN24gDZtG0ojmpr-35N6CUVU6utw1PnYB/image.png

Mar 23, 2017 at 8:17 pm

#55540

Member

remix4djs

This reply has been marked as private.

Mar 29, 2017 at 5:42 am

#55774

Member

remix4djs

Why i getting this message? Is this plug in is yearly? My serial number don’t work.

Mar 29, 2017 at 8:34 am

#55800

Keymaster

Shahjada

Staff

Your license should work fine, recently we moved our license server from http to https, and we adjusted the license server url in our latest version, please update your copy, that will fix the license issue.

Also, please post in pro forum for pro support.

Viewing 8 posts - 1 through 8 (of 8 total)

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