I’ve purchased the ftp file manager add on but this isn’t showing in my account to download. Can this be connected to a free account or do I need to upgrade to pro to use this add on?
Thank you for writing to us.
We are currently investigating the issue and let you know an update once we have any.
Please cooperate and spare us some time.
Also, in the meantime can you please share your associated order ID to check further?
Hi. My order number is WPDM63EA69802B6F3
Thank you for the details.
Please check now we have linked the add-on with your account and you will be able to download it from the order details page.
Also, Yes you can connect it with free version of WPDM as well.
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