Files can be viewed only by the user that uploaded it

in Download Manager Free

Viewing 6 posts - 1 through 6 (of 6 total)
Feb 23, 2022 at 9:43 am
#168546
Participant
Andrea Pizzutelli
OP

Hi to everyone! We are having a problem about the frontend add-on. Only the user that upload a file can see it, even if we specifically set that an other user can see it. We have tried to reinstall and reset everything but the problem remains. Anyone can help us?

Feb 23, 2022 at 9:56 am
#168547
Moderator
Nayeem Riddhi
Staff

Hello Andrea,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Feb 23, 2022 at 10:33 am
#168548
Participant
Andrea Pizzutelli
OP
This reply has been marked as private.
Feb 23, 2022 at 3:36 pm
#168573
Moderator
Nayeem Riddhi
Staff

Hello Andrea,

I have checked that, you have already hidden the options which are needed for set Allow Access role for frontend upload. It needs to set allow access role while creating packages from frontend upload. And if you are trying to set, roles will be able to manage all ( their own and others ) packages from front-end, please check the option from Front-end Administrator Roles option from Downloads > Settings > Frontend Access, please let me know if you have more query.

Thank you and regards

Feb 23, 2022 at 4:03 pm
#168576
Participant
Andrea Pizzutelli
OP
This reply has been marked as private.
Feb 24, 2022 at 6:36 am
#168613
Moderator
Nayeem Riddhi
Staff

Hello Andrea,

Are you trying to bind the packages to the categories, For Category access and package roles please follow the below steps as I describe below,

Before giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for Allow Access option or have to give a particular role on it like as I image attached or as usual for select member option too,

https://i.ibb.co/2M16sXn/category-access.png

because

Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors

and Package Access = Package Access empty + Category Access(Author) = Author

or Package Access = Package Access(Author) + Category Access(Author) = Author

More details can be found in the below link,

https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/

Hope you have understood now. please let me know

Thank you and regards

Viewing 6 posts - 1 through 6 (of 6 total)

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