Files can be viewed only by the user that uploaded it

Viewing 6 posts - 1 through 6 (of 6 total)
#168546

Andrea Pizzutelli
Participant

Hi to everyone! We are having a problem about the frontend add-on. Only the user that upload a file can see it, even if we specifically set that an other user can see it. We have tried to reinstall and reset everything but the problem remains. Anyone can help us?

#168547

Nayeem Riddhi
Moderator

Hello Andrea,

Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

#168548

Andrea Pizzutelli
Participant
This reply has been marked as private.
#168573

Nayeem Riddhi
Moderator

Hello Andrea,

I have checked that, you have already hidden the options which are needed for set Allow Access role for frontend upload. It needs to set allow access role while creating packages from frontend upload. And if you are trying to set, roles will be able to manage all ( their own and others ) packages from front-end, please check the option from Front-end Administrator Roles option from Downloads > Settings > Frontend Access, please let me know if you have more query.

Thank you and regards

#168576

Andrea Pizzutelli
Participant
This reply has been marked as private.
#168613

Nayeem Riddhi
Moderator

Hello Andrea,

Are you trying to bind the packages to the categories, For Category access and package roles please follow the below steps as I describe below,

Before giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for Allow Access option or have to give a particular role on it like as I image attached or as usual for select member option too,

https://i.ibb.co/2M16sXn/category-access.png

because

Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors

and Package Access = Package Access empty + Category Access(Author) = Author

or Package Access = Package Access(Author) + Category Access(Author) = Author

More details can be found in the below link,

Allow Access: Access Control Option

Hope you have understood now. please let me know

Thank you and regards

Viewing 6 posts - 1 through 6 (of 6 total)

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