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File Cart not showing properly

Viewing 7 posts - 1 through 7 (of 7 total)
Jan 31, 2026 at 2:06 am #211227

HappyHelper
Member

Here is a screenshot of the file cart side buttons that appear on the side of the screen:

https://i.ibb.co/99Qy96X9/Screenshot-2026-01-30-160731.png

They dont appear correctly. Is there anyway to disable this because i dont want it shown at all. I recommend making this an option in the file carts settings. Also is there a way to make it show properly as well? so i can see what is is suppose to look like?

Jan 31, 2026 at 3:15 am #211229

Nayeem Riddhi
Moderator

Hello HappyHelper,

Hope you are well. Thanks for writing to us. I have already forwarded your issue to our team. However, in the meantime, you can control the visibility of the side file cart from Downloads > Settings > General > File Cart Settings > Enable File Cart option. Please kindly check.

Thank you and regards.

Jan 31, 2026 at 3:20 am #211230

HappyHelper
Member

Thank you. You have given me instructions to disable to plugin completely for now until your team works on a fix. I was suggesting that your team should allow people to keep the functionality of the plugin ON and useable but allow people to disable that side button that appears on the frontend pages on the side of the screen. Some people may not need that. Maybe it would also be good to make that a shortcode so people can place that anywhere they want.

Jan 31, 2026 at 3:27 am #211231

Nayeem Riddhi
Moderator

Please kindly navigate Downloads > Settings > General > File Cart Settings section. I hope it will fulfill your all requirements, there you will get visibility option and also the shortcode option. For more details, you can check plugin main page too, https://www.wpdownloadmanager.com/download/wpdm-file-cart/. Please kindly check.

Thank you

Jan 31, 2026 at 5:21 am #211234

HappyHelper
Member

These are the only settings available in the settings page

https://i.ibb.co/602YJTKv/Screenshot-2026-01-30-211542.png

The only options there are choosing which roles can access the file cart feature and dashboard page, the location of the file cart page, and a toggle to turn on emailing download link. There is no setting to turn off that little button shown here:

https://i.ibb.co/99Qy96X9/Screenshot-2026-01-30-160731.png

Again, i do not want to disable File Cart completely- or else its unusable to everyone if that’s the case. It just needs to be fixed so that icon shown in the picture above displays properly AND there should be an option to DISABLE that icon shown above. That feature should be added here:

Downloads > Settings > General > File Cart Settings

Currently it is not.

Jan 31, 2026 at 5:46 am #211236

Nayeem Riddhi
Moderator

If you keep Enable File Cart For other role, the sticky right file cart button will not show for administrator role. Please kindly check, also you can clear your site cache if it is not effecting from your site. Please kindly check again.

Thank you

Jan 31, 2026 at 12:25 pm #211239

Nayeem Riddhi
Moderator

We have fixed the issue. The update add-on is available now, https://www.wpdownloadmanager.com/download/wpdm-file-cart/. Please kindly check.

Thank you

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