File 0kb size after choose from server

in Download Manager Free

Viewing 13 posts - 1 through 13 (of 13 total)
May 21, 2020 at 1:06 am
#128791
Participant
Faliq Aiman
OP

I’m trying to insert file, by choosing from the server.
However, after the file has been choose, it’s showing – file size.
On the frontend, it show 0kb.
How can I solved this issue?
Please advise.

May 21, 2020 at 5:09 am
#128803
Moderator
Nayeem Riddhi
Staff

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

May 21, 2020 at 2:29 pm
#128824
Participant
Flor Animus

Hi! did you fix it? Can you share the answer please?

  • This reply was modified 5 years, 10 months ago by Flor Animus.
May 27, 2020 at 12:30 am
#129164
Participant
Faliq Aiman
OP

Hi,

It’s not fixed yet. The file size still showing 0kb.
0kb
But when I try to download the file, it is a workable without any issue.

Somehow, when I’m trying to get file from the server, it stuck as below image.
Not responding page

Please rectify.

Thank you.

  • This reply was modified 5 years, 10 months ago by Faliq Aiman.
May 27, 2020 at 12:49 am
#129167
Participant
Faliq Aiman
OP

Or I should update to the latest WordPress?

May 28, 2020 at 12:22 am
#129275
Participant
Faliq Aiman
OP

Hi,

Are you facing the same issue?

May 28, 2020 at 12:32 am
#129276
Participant
Faliq Aiman
OP
This reply has been marked as private.
May 28, 2020 at 9:57 am
#129315
Moderator
Nayeem Riddhi
Staff

Hi @faliq aiman

I think you are uploading file from Select Server option. however, for now, you can upload files from select file option.

and you can see this doc for maximizing your upload file limit, https://www.wpdownloadmanager.com/how-to-increase-the-maximum-file-upload-size-in-wordpress-download-manager/

Thanks.

May 28, 2020 at 10:00 am
#129316
Moderator
Nayeem Riddhi
Staff

And please update your package now, I was trying to reupload your file.

Thanks.

May 29, 2020 at 12:54 am
#129347
Participant
Faliq Aiman
OP

Hi @Nayeem Riddhi

  1. I’m uploading file from server to organize the file category on the server side. If upload from select file option, I cannot organize them on the server side. I’m still prefer to upload from server because most of the 4K & 8K movie contents will takes 5GB sizes. When this 0 bytes error will be back to normal if select file from server?
  2. Update package? What do you means?

Thank you.

Jun 2, 2020 at 3:35 pm
#129631
Participant
Faliq Aiman
OP

Hi @Nayeem Riddhi

When the 0bytes issue will be fixed if select file from server?

Jun 2, 2020 at 3:59 pm
#129633
Participant
Faliq Aiman
OP

Hi @Nayeem Riddhi

I just test them, now everything work back to normal again.

Thank you for your support.

Jun 2, 2020 at 11:45 pm
#129658
Moderator
Nayeem Riddhi
Staff

Glad to hear that, you problem has been solved with the updated version.

Thanks.

Viewing 13 posts - 1 through 13 (of 13 total)

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