Error when using on a site with MultiPOS installed

Viewing 8 posts - 1 through 8 (of 8 total)
#186187

Brad W
Participant

Hello on a fresh install with just Woocommerce, Download Manager and this POS plug-in https://codecanyon.net/item/multipos-point-of-sale-pos-for-woocommerce/33660415 causes just a white screen when the POS page loads. Error log shows the following (below). Checked with the POS system support and they say it’s an issue with Download Manager. When Download Manager is disabled the POS plug-in works perfectly.

2023/04/24 13:45:05 [error] 1429452#1429452: *248171 FastCGI sent in stderr: "PHP message: PHP Warning: Undefined variable $keyword in /var/www/test2.site.com/htdocs/wp-content/plugins/download-manager/src/AssetManager/AssetManager.php on line 278PHP message: PHP Warning: Undefined variable $keyword in /var/www/test2.site.com/htdocs/wp-content/plugins/download-manager/src/AssetManager/AssetManager.php on line 279PHP message: PHP Warning: Undefined variable $keyword in /var/www/test2.site.com/htdocs/wp-content/plugins/download-manager/src/AssetManager/AssetManager.php on line 280" while reading response header from upstream, client: 74.206.147.31, server: test2.site.com, request: "GET /wp-admin/admin-ajax.php?__wpdm_scandir=f6fb46616 access forbidden by rule, client: 143.42.118.5, server: test2.site.com, request: "GET /.env HTTP/1.1", host: "test2.site.com"

2023/04/24 13:31:53 [error] 1404010#1404010: *247296 FastCGI sent in stderr: "PHP message: Payment gateway with handle 'wc-stripe-blocks-integration' has been deactivated in Cart and Checkout blocks because its dependency 'jquery' is not registered. Read the docs about registering assets for payment methods: https://github.com/woocommerce/woocommerce-blocks/blob/060f63c04f0f34f645200b5d4da9212125c49177/docs/third-party-developers/extensibility/checkout-payment-methods/payment-method-integration.md#registering-assetsPHP message: Payment gateway with handle 'wc-stripe-blocks-integration' has been deactivated in Cart and Checkout blocks because its dependency 'wp-i18n' is not registered. Read the docs about registering assets for payment methods: https://github.com/woocommerce/woocommerce-blocks/blob/060f63c04f0f34f645200b5d4da9212125c49177/docs/third-party-developers/extensibility/checkout-payment-methods/payment-method-integration.md#registering-assets" while reading upstream, client: 74.206.147.31, server: test2.site.com, request: "GET /pos HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php80-fpm-test2.site.com.sock:", host: "test2.site.com", referrer: https://test2.site.com/wp-admin/admin.php?page=ddwcpos-outlets

#186189

Shahjada
Keymaster

Hi,
We have found the issue in AssetManager.php, shall adjust it with the next update.

#186190

Brad W
Participant

Sounds great. Any idea as to when the update may be released? I’m not familiar with your update cycles and just wanted to know if it might be a few days, few weeks, few months sort of thing. Thank you!

#186192

Shahjada
Keymaster

This week :).

#186367

Brad W
Participant

Hello the update released today appears to have fixed one of the errors that was showing in error log but still getting a white screen when accessing the POS link https://test4.sksheep.com/pos

When I disable Download Manager it works perfectly fine.

This error still shows

2023/05/01 18:48:12 [error] 1529781#1529781: *281177 FastCGI sent in stderr: "PHP message: Payment gateway with handle 'wc-payment-method-cheque' has been deactivated in Cart and Checkout blocks because its dependency 'wp-i18n' is not registered. Read the docs about registering assets for payment methods: https://github.com/woocommerce/woocommerce-blocks/blob/060f63c04f0f34f645200b5d4da9212125c49177/docs/third-party-developers/extensibility/checkout-payment-methods/payment-method-integration.md#registering-assets" while reading response header fro1#1529781: *281177 FastCGI sent in stderr: "PHP message: Payment gateway with handle 'wc-payment-method-cheque' has been deactivated in Cart and Checkout blocks because its dependency 'wp-i18n' is not registered. Read the docs about registering assets for payment methods: https://github.com/woocommerce/woocommerce-blocks/blob/060f63c04f0f34f645200b5d4da9212125c49177/docs/third-party-developers/extensibility/checkout-payment-methods/payment-method-integration.md#registering-assets" while reading response header from upstream, client: 74.206.147.19, server: test4.sksheep.com, request: "GET /pos HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php80-fpm-test4.sksheep.com.sock:", host: "test4.sksheep.com"

2023/05/01 18:49:35 [error] 1529781#1529781: *281177 FastCGI sent in stderr: "PHP message: Payment gateway with handle 'wc-payment-method-cheque' has been deactivated in Cart and Checkout blocks because its dependency 'wp-i18n' is not registered. Read the docs about registering assets for payment methods: https://github.com/woocommerce/woocommerce-blocks/blob/060f63c04f0f34f645200b5d4da9212125c49177/docs/third-party-developers/extensibility/checkout-payment-methods/payment-method-integration.md#registering-assets" while reading response header from upstream, client: 74.206.147.19, server: test4.sksheep.com, request: "GET /pos HTTP/2.0", upstream: "fastcgi://unix:/var/run/php/php80-fpm-test4.sksheep.com.sock:", host: "test4.sksheep.com"

#186377

Shahjada
Keymaster

As the error in not related to wpdm, now we have nothing else to do there, please contact the other plugin developer.

#186402

Other plug-in developer support says…

“Yes, Download manager plugin update still won’t work with our plugin and it’s the plugin issue clearly because after activating it, our plugin is not working but our plugin is not causing any issue to the download manager plugin functionality. Hope you understand.“

#186484

Shahjada
Keymaster

Still, it is around their plugin. They need to check it as they are selling it.

Viewing 8 posts - 1 through 8 (of 8 total)

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