- This topic has 1 reply, 2 voices, and was last updated 3 hours, 6 minutes ago by
.
Hi. We have been using the free Download Manager for a few years and it has been working great. However, our users can no longer download files and are getting a ‘403 – Access Forbidden!’ error.
We are using categories to control what files can be downloaded, and each category is assigned specific user roles. The configuration of categories hasn’t been changed recently.
From what we can see the last successful downloads were two weeks ago.
Are you able to suggest a solution to this?
Thanks
Matt
Hello Matt Burr,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
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