Duplicate download history record

in Download Manager Free

Viewing 7 posts - 1 through 7 (of 7 total)
May 21, 2024 at 12:17 pm
#195679
Participant
Valiant
OP

I’m finding a few instances where the download history has duplicated a record and labelled one as Guest. Do you have any idea why this is?

May 21, 2024 at 12:34 pm
#195680
Moderator
Tahasin
Staff

Hello, Dan

I hope this message finds you in good health and thanks for contacting us.

Could you please share login credential in a private reply to check the issue?

Regards

May 21, 2024 at 2:11 pm
#195683
Participant
Valiant
OP
This reply has been marked as private.
May 22, 2024 at 4:59 am
#195704
Moderator
Tahasin
Staff

When an individual with access to downloads shares a download link with another user, and that recipient downloads the package through the provided link, the usage of that link is recorded as a guest download

May 22, 2024 at 9:10 am
#195712
Participant
Valiant
OP

Thanks Tahasin, that makes sense

May 22, 2024 at 9:19 am
#195713
Participant
Valiant
OP
This reply has been marked as private.
May 22, 2024 at 9:52 am
#195714
Moderator
Tahasin
Staff
This reply has been marked as private.
Viewing 7 posts - 1 through 7 (of 7 total)

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