downloads have disappeared

This topic has 16 replies, 8 voices, and was last updated 9 years, 5 months ago by Shahjada.

Viewing 17 posts - 1 through 17 (of 17 total)

Nov 20, 2014 at 7:20 am #22742

Member

Hi there,

have updated Download Manger and now all downloads showing “xxx.pdf.download”. It also shows “Download class=”fa fa-th-large”> 607.92 KB”. And Password won’t work anymore.

Thanks for help

Klaus D.

Nov 20, 2014 at 8:52 am #22750

Keymaster

please send me a temporary wp-admin login info in a private reply to check your issue.

Nov 20, 2014 at 4:51 pm #22765

Member

Same thing – plug in was great then updated and all of the files are gone.
Can they be recovered or do we need to upload again?

Nov 20, 2014 at 5:42 pm #22768

Member

I am having the same problem. All of my files are gone.

Can they be recovered or do we need to upload again?

Nov 21, 2014 at 2:17 pm #22786

Member

Hi there,

still waiting for any help regarding

“have updated Download Manger and now all downloads showing “xxx.pdf.download”. It also shows “Download class=”fa fa-th-large”> 607.92 KB”. And Password won’t work anymore.”

Thanks for help

Klaus D.

Nov 21, 2014 at 3:56 pm #22791

Member

Go to settings and click on download package to select all files and click on migrate.

Nov 21, 2014 at 4:55 pm #22793

Member

Hi jkress,

this is what I have done first before I contacted the support …

Nov 21, 2014 at 8:38 pm #22809

Member

I am having the same issue with all of my clients sites. I did the migrate and then when you click on a file to download it has 0 bytes

Please advise quickly.

Nov 21, 2014 at 10:04 pm #22832

Keymaster

anyhow having trouble even after migration, please give me temporary wp-admin login info in a private reply, also please mention your issue, I’ll check.

Nov 22, 2014 at 2:55 am #22840

Member

Shaon … I just updated my version as well and all my downloads deleted! Please help me out asap! I had over 35,000 combined downloads from programs on my website and now they are all gone! ?!

Nov 22, 2014 at 7:59 am #22843

Member

Have updated to Version 2.7.1 and still not working. When will this be fixed???

Thanks
KDD

Nov 22, 2014 at 1:14 pm #22847

Keymaster

@klaus-d, please give me a temporary wp-admin login info and the affected url in a private reply to check your issue.

Nov 22, 2014 at 1:39 pm #22849

Member

Hi Shaon,

I have send you the login for the third time as a private replay. Please check and confirm.

Many thanks
Klaus

Nov 22, 2014 at 4:28 pm #22850

Member

Hi Shaon.

Just adding my voice to the list. I have converted *all* my downloads and then tried to set up with the new ids of the posts, but its just not working. THe throbber is just churning away and nothing is happening. The site is A taste of linux.

Is there a solution please? Or should we downgrade the plugin until you’ve got it sorted out and running properly again?

Sharon.
[aka boudiccas]

Nov 22, 2014 at 4:31 pm #22851

Member

Dear Shaon,

we are all waiting for your advise …

Thanks
Klaus

Nov 24, 2014 at 6:27 am #22865

Member

This reply has been marked as private.

Nov 24, 2014 at 8:24 am #22868

Keymaster

@Klaus D., “I have send you the login for the third time as a private replay. Please check and confirm.” But I’m not seeing it here. Only private reply from you is reply #22865, but login info is not added there.

v2.7.1 fixed broken html, if password popup doesn’t work, it is conflict with your theme or plugin plugin js. I need check it in your installation, anyone having password issue, please give me login info here in a private reply. Thanks.

Viewing 17 posts - 1 through 17 (of 17 total)

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