- This topic has 7 replies, 2 voices, and was last updated 2 years, 2 months ago by
Nayeem Riddhi.
Download manager is not working.
I installed a download button and pasted a shortcode, but it’s not working.
However, when I look at the history, it shows that the download was successful.
Please tell me what to do.
Hello junichiro shinkawa,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
You can share the issue in screen recording using a tool like loom. Or you are also capable of sharing screenshots uploading here, https://imgbb.com/. please check and let me know
Thank you and regards
Thank you.
I was able to solve it.
Glad to hear this. However, please share with us also how you solved the issue, thus it will help other users too. please check and let me know
Thank you and regards
When selecting the attachment, I was selecting it from the media library, so I was unable to download it successfully.
The problem was resolved by placing the file within the green frame.
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
Thanks for your appreciation and regards
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