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Download Manager don't work anymore

Viewing 5 posts - 1 through 5 (of 5 total)
Nov 2, 2017 at 7:59 am #65126

Erika
Member

Hi, I have this problem: since last week I used Download Manager (free version) on my website and it was all good but on monday I realized that don’t work anymore. For example, try to download from this page (but it’s the same from every page of my site): https://www.dimaitalia.com/download/pegaso-a-cough-brochure-en/. I’m usig WordPress 4.8.3 with AccessPress Ray theme.
Is that a problem?
I see that DM is 100% compatible with this WP Version.
Please help me or I must change the plugin.
Thanks in advance, Erika

Nov 2, 2017 at 11:48 am #65127

Hasibul Amin Hemel
Blocked

Hi there,
Sorry for the inconvenience.
Could you please check if you put right number in the stock limit?
Or Check if the file you provided is uploaded and available there?

Thanks.

Nov 2, 2017 at 11:59 am #65128

Erika
Member

Hi, the problem is that few day ago DM works perfectly, but now it doesn’t work. I have only updated some plugins and (I think) WP.
In the meantime I didn’t do anything or modifing nothing.
If I try do install an older version of the plugin?

Nov 2, 2017 at 8:38 pm #65149

Andrew
Member

I have a similar problem where version 2.9.53 is the latest version that works for me. If I update past that the page with the download shortcodes just goes blank.

Nov 3, 2017 at 8:45 pm #65195

Shahriar
Moderator

Hi Andrew,

Please send temporary wp-admin login info in private reply to check the issue. If it is possible for you, check the PHP error log and send me the latest entries.

Thanks.

Viewing 5 posts - 1 through 5 (of 5 total)

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