- This topic has 7 replies, 3 voices, and was last updated 2 years, 11 months ago by
.
Hello,
Since the latest upgrade, we encounter issue with the document download and receive the error message “Failed – Network error”.
This is happening on all browsers. However, when on Google Chrome & Edge, when clicking on the “Resume” option on the downloded doc, then it works.
Would you have an idea what could causes that problem?
Thank you,
Louise
Hello Louise,
Thanks for contacting us.
Please provide related url and temporary admin access of your website in a private reply to inspect the issue further.
Regards
Tanvir
Hello,
I have discussed the issue with our developer team.
it looks like an issue with the server, in chrome it is working fine when I click resume after showing the network error.
Please contact with server support, if they can’t find it, we shall check it again
Regards
Tanvir
Hello there,
I have the exact same error here… Also since mid-march :s
Kind regards,
Cedric
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