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Download is not working

Viewing 14 posts - 1 through 14 (of 14 total)
May 5, 2021 at 11:44 am #151896

Joel Maidou
Member

Hello,
The plugin was working fine but after the last update the download links don’t work anymore. Here is an example : https://gica.cf/publications-du-gica/

Thanks

May 5, 2021 at 11:51 am #151901

Sidratul Sohrat
Spectator

Have you added the file type as shown in the following image?

View post on imgur.com

Thanks

May 5, 2021 at 12:10 pm #151904

Ruth Wildman
Participant

That’s exactly the same issue as I have. The links seem to be broken – adding a # rather than the actual file name.

May 5, 2021 at 12:19 pm #151910

Sidratul Sohrat
Spectator

Hello @Ruth Wildman

Can you please open a separate ticket for your issue?

thanks

May 5, 2021 at 1:11 pm #151917

Joel Maidou
Member

Yes I have added the file type and is not working. Like the other participant, it’s adding a # instead of the file name.

May 5, 2021 at 1:23 pm #151918

Sidratul Sohrat
Spectator

Please share your login URL and temporary admin login info in a private reply to check the issue.

Thanks

May 5, 2021 at 1:29 pm #151920

Joel Maidou
Member
This reply has been marked as private.
May 5, 2021 at 2:00 pm #151930

Sidratul Sohrat
Spectator

Login is blocked. Please check

Thanks

May 5, 2021 at 3:57 pm #151951

Joel Maidou
Member

Login is unblocked. Please try again.

Thanks

May 5, 2021 at 4:47 pm #151957

Sidratul Sohrat
Spectator

Please check now the download is working.

Thanks

May 5, 2021 at 6:41 pm #151974

Joel Maidou
Member

Thank you.

May 6, 2021 at 5:05 pm #152065

Humayon
Spectator

Hi Joel,
If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Thanks.

May 7, 2021 at 9:39 am #152092

Ruth Wildman
Participant

Can you advise what the solution was please so that others with the same issue can also resolve it?

Thanks
Ruth

May 7, 2021 at 10:27 am #152107

Humayon
Spectator

Hello Ruth,
Please open a separate ticket for the issue.
However, you have followed the below article properly?

Upload and download is not working


Thanks.

Viewing 14 posts - 1 through 14 (of 14 total)

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