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Download History Problem after Update – no new entries since update

Viewing 6 posts - 1 through 6 (of 6 total)
May 11, 2021 at 8:13 am #152382

Axel Kroeger
Participant

Hey, we have updated the Download Manager Free Version and now the Download History no longer goes on. The last entries are from april, but we had more downloads since then. Do you have any idea, how we can solve it?

Best regards

May 11, 2021 at 12:27 pm #152400

Humayon
Moderator

Hello Axel K.,
Thank you for contacting the support forum.
Could you please share your temporary admin login credentials in a private reply so that we can debug it properly and give you a prompt solution about it?
Thanks

May 12, 2021 at 3:15 pm #152524

Axel Kroeger
Participant
This reply has been marked as private.
May 13, 2021 at 10:13 am #152587

Shahjada
Keymaster

Okay now, I’ve deactivated and reactivated the plugin, that updated the database. The stats are working fine now.

May 14, 2021 at 6:53 am #152633

Axel Kroeger
Participant

Thanks a lot!!

May 15, 2021 at 1:10 pm #152666

Humayon
Moderator

Hi @sonax,
If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Thanks

Viewing 6 posts - 1 through 6 (of 6 total)

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