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Download Count not showing

Viewing 9 posts - 1 through 9 (of 9 total)
Jan 7, 2015 at 6:36 pm #24320

LyGuy
Member

Hi,
Before update the download count showed up automatically…now I can’t see the download count on my page and also don’t see the option to turn it on. PS I have custom download icon…

Jan 9, 2015 at 7:06 pm #24416

Shahjada
Keymaster

If you were using v2.6, you need to follow the steps here http://www.wpdownloadmanager.com/support/topic/required-actions-after-you-update-to-v2-7-from-v2-6/

Jan 12, 2015 at 1:38 am #24479

LyGuy
Member

I did that already. My download links are working but I want to show Download counter next to download button as well. Is this possible?

Jan 15, 2015 at 7:58 am #24789

Shahjada
Keymaster

Yes, please use this add-on http://www.wpdownloadmanager.com/download/advanced-tinymce-button/ to generate short-code and select default link template with download count to show download count.

Feb 2, 2015 at 1:13 am #25610

LyGuy
Member

Got it, thanks!

Feb 4, 2015 at 2:15 pm #25711

caedristi
Member

Hi,
Shaon i have tested download count on my post it increases 7 times to single download. That’s means i have click on one times it increase download count 7 not 1. will y plz help me

Feb 4, 2015 at 8:59 pm #25739

Shahjada
Keymaster

@caedristi, how can it be. I need to check it in your installation, if possible please give me temporary admin login info here in a private reply

Feb 5, 2015 at 6:21 am #25749

caedristi
Member
This reply has been marked as private.
Feb 12, 2015 at 10:36 pm #26025

Shahjada
Keymaster

I just tested here, looks like the download count increment is working properly

Viewing 9 posts - 1 through 9 (of 9 total)

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