Crashing Blog

in Download Manager Free

Viewing 19 posts - 1 through 19 (of 19 total)
May 10, 2018 at 5:37 pm
#75948
Participant
Chris Dawes
OP

I seem to be having an issue with my blog posts when adding downloads to them. I am using Impreza Theme and using Wp Bakery builder.
When I add a download short code in my blog post, my blog page white screens.
Has anyone else had this issue?

May 11, 2018 at 6:42 am
#75994

Hi,

What is your PHP version? please provide any PHP error log available on the server, it will help to identify the problem. If no error available send login info in private reply.

Thanks

May 11, 2018 at 8:57 am
#76007
Participant
Chris Dawes
OP
This reply has been marked as private.
May 12, 2018 at 5:56 pm
#76083

Hi, Please check the login, ftp information seems to be incorrect.

Thanks

May 13, 2018 at 7:51 am
#76108
Participant
Chris Dawes
OP
This reply has been marked as private.
May 14, 2018 at 5:02 pm
#76187

Hi,

Sorry, can’t log in. Please check. Also if there any PHP error available, please share.

Thanks

May 15, 2018 at 8:23 am
#76224
Participant
Chris Dawes
OP
This reply has been marked as private.
May 17, 2018 at 6:17 pm
#76392

Hi,

could not log into the site with your given access. If the problem still there, please send admin login info of wordpress.

Thanks

May 17, 2018 at 6:23 pm
#76393
Participant
Chris Dawes
OP
This reply has been marked as private.
May 17, 2018 at 6:49 pm
#76394
Keymaster
Shahjada
Staff
This reply has been marked as private.
May 17, 2018 at 7:24 pm
#76399
Participant
Chris Dawes
OP
This reply has been marked as private.
May 17, 2018 at 8:02 pm
#76402
Keymaster
Shahjada
Staff

Hi,
“work for us” page is showing fine for me, also downloads are working well too:
https://www.evernote.com/l/AV3CpLTSds5F6In4lPald7THxHcR7WNYj_YB/image.png

May 17, 2018 at 9:08 pm
#76406
Participant
Chris Dawes
OP
This reply has been marked as private.
May 18, 2018 at 12:44 am
#76413
Keymaster
Shahjada
Staff

The issue is not related to wpdm pro, I disabled the shortcode and page still loading infinite recurringly

May 18, 2018 at 6:13 am
#76426
Participant
Chris Dawes
OP

It’s the short code that’s on the “chef” blog post causing the issue, not the short code on the “work for us” page. It’s definitely an issue with pdf download within a post.

May 18, 2018 at 8:57 am
#76437
Keymaster
Shahjada
Staff

Okay, got it, Everything is fine now in your site. Also, the fix will be added with the next update. Please review us https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post if you get some free seconds, it will be a great inspiration for us. Thanks.

May 18, 2018 at 11:59 am
#76456
Participant
Chris Dawes
OP

Thanks for sorting! ?

May 30, 2018 at 9:23 am
#77673
Participant
Chris Dawes
OP

Hi,
It appears to have reverted back to crashing again after the update 🙁

May 30, 2018 at 9:22 pm
#77705
Keymaster
Shahjada
Staff

okay now. Sorry, we missed adding the fix in last update

Viewing 19 posts - 1 through 19 (of 19 total)

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