Hello,
Building a demo using the “Download Manager plugin” but cannot download the first test file from the Dashboard.
Logged in as administrator.
The server returns a code 500 error.
The test file is a PDF.
Refer to screenshot for details attached to this message and also on Google Drive listed below.
Also, the download permalink created at “Downloads -> Add New” or using its short-code, [wpdm_package id='nnnn'], produces the same web server error code: 500. Download Permalink is https://dev.XXX.com/ccc/download/nokia-n900/
Is there a configuration change that has to be made to the server to get this demo working?
Please help.
Thank you.