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Billing Issue – Renewal complete well in advance but shows expired .

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Jun 22, 2023 at 1:59 am #188105

Triet LM
Participant

I am pro users and renewal is complete on June 20th instead of the 22th date and still we are seeing it expired.
There is no proper billing support and I do not have access in the pro area to report this . The support forum is not the place to approach for billing issues. Please have a separate area of billing support .
Invoice number – #WPDM62AC3A821848A

Jun 22, 2023 at 4:49 am #188107

Humayon
Moderator

Hello,

Thank you for writing to us.

Please spare us some time while we investigate your query.

Regards

Jun 22, 2023 at 6:10 am #188111

Humayon
Moderator

Hi,

Please check now.

Your order should be active now.

Have a good day!

Viewing 3 posts - 1 through 3 (of 3 total)

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