All files labelled 0.00KB ?

This topic contains 4 replies, has 2 voices, and was last updated by  Fahim 1 week, 2 days ago.

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  • #78763

    Hi, I’m using WPDM with the Amazon S3 add-on. It’s working great except that none of the files are showing the size, they’re all labelled as 0.00KB. The files are there – they download correctly, but are not showing the size.

    0.00KB

    Any ideas on what is happening here?

    Thank you!

    #78836
    Fahim
    Moderator

    Hi,

    Please provide your login information in a private reply. We’ll check this issue.

    Thank you.

    #78946
    This reply has been marked as private.
    #78947

    Thank you Fahim, I’ve submitted a private reply.

    #78951
    Fahim
    Moderator

    Hi,

    I see that you have uploaded the files from Amazon S3. If you upload files from any cloud storage, you will have to manually give the file size. For entering file size please go to “edit file>Package Settings>File Size” and enter the file size there. Screenshot: https://prnt.sc/juhi3c.

    Thank you.

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