All files labelled 0.00KB ? - WordPress Download Manager

This topic has 4 replies, 2 voices, and was last updated 7 years, 9 months ago by Fahim.

Viewing 5 posts - 1 through 5 (of 5 total)

Jun 11, 2018 at 1:32 pm

#78763

Member

Hi, I’m using WPDM with the Amazon S3 add-on. It’s working great except that none of the files are showing the size, they’re all labelled as 0.00KB. The files are there – they download correctly, but are not showing the size.

0.00KB

Any ideas on what is happening here?

Thank you!

Jun 12, 2018 at 8:25 am

#78836

Member

Fahim

Hi,

Please provide your login information in a private reply. We’ll check this issue.

Thank you.

Jun 13, 2018 at 1:18 pm

#78946

Member

Nate Enns

This reply has been marked as private.

Jun 13, 2018 at 1:19 pm

#78947

Member

Nate Enns

Thank you Fahim, I’ve submitted a private reply.

Jun 13, 2018 at 2:00 pm

#78951

Member

Fahim

Hi,

I see that you have uploaded the files from Amazon S3. If you upload files from any cloud storage, you will have to manually give the file size. For entering file size please go to “edit file>Package Settings>File Size” and enter the file size there. Screenshot: https://prnt.sc/juhi3c.

Thank you.

Viewing 5 posts - 1 through 5 (of 5 total)

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